Proudly servicing Spring Valley for 50 years!

5

1

Decided to give this place a try because of good reviews. Was very disappointed to find rude and unprofessional service manager Ed. I came in to do the alignment because there was wear in one of the tires, give me a printout which showed alignment was pretty much good before I came in, they slightly adjusted steering wheel agle (which wasn't even noticeable before) And obviously charged me for the alignment. Ed tried to tell me that slight steering wheel off centered could off caused tire wearing out on one side 😆 when I tried to have a conversation with him about what could be the cause, it was going nowhere , Ed just give me rude deamining attitude back. Don't know why they keep him as a service manager there, I Will not be going back!

I apologize for you're bad experience with my service writer. It appears that he was not able to communicate with you . I did look at the alignment readings and you're right front tire was off by 9 degrees , it was aimed outward which would cause a wear on the inside of the tire. We adjusted it 9 degrees which then made your steer ahead reading zero. It may not seem like much but 9 degrees does make a difference. They also inflated your tires because all of them were low. They did recommend you replace the tires and there were some other items on your digital inspection that was performed for you too see about the condition of your vehicle. You purchased an alignment that has a warranty and if it needs to be rechecked we would be more than happy to do so at no charge for up to six months. Thank you again for coming in.

- Performance Specialties
5

Straight to the point and professional!

5

Good experience all the way around.

5

They were very genuine with taking care of my car. They send detailed feedback on the issue and take their time to explain what options are available to fix my car. Very welcoming, polite and skilled. Price wise, their quote was pretty decent not cheap but i had cylinder head gasket issue which they fixed for lower price than most places around here. I definitely recommend!

5

Very quick and professional. Great help. Thank you!!

5

Great service with very knowledgeable staff. I'll highly recommend getting your cars serviced by Performance Specialties

5

Diagnosed and fixed the problem with my car- super nice people

5

Ernie Tate was extremely helpful, punctual, and friendly. He did exceptional work.

5

These guys are honest, helpful and do the work in a timely manner. I'd recommend them to anyone looking for a good auto repair shop.